Gutter Helmet® of Dallas Fort Worth is proud to be a Better Business Bureau (BBB)-certified gutter installation and roof replacement expert. If you’ve heard about BBB ratings before, but never really understood what they signified, then this article is for you. Here are some notes to help you understand why this type of certification should matter to you as a customer.
Although accreditation is not required for all businesses to apply for, a stamp of approval from the BBBB signifies adherence to certain standards that many customers value. There are eight principles that BBB-accredited companies are required to maintain to get their certification, including transparency, honesty in advertising, responsiveness and integrity.
Online Business Profile
BBB-certified installers have company profiles that are publicly available. You can simply visit the BBB website and enter the name of a company you want to look up. You can see a company’s location, contact information and customer reviews and complaints, if there are any. As a certified gutters and roofing contractor, Gutter Helmet of Dallas Fort Worth proudly holds an A- rating.
Complaints may be filed against a BBB-certified company with the Better Business Bureau. The bureau follows a complaint-handling procedure, which involves coordinating with the concerned company and demanding responses to customer complaints. If the company tries to dodge admitting to a fault by not responding within the prescribed period, their lack of responsiveness will still be reflected in their rating.
Gutter Helmet of Dallas Fort Worth is not just a BBB-certified company. We are also certified installers of industry-leading metal roofing and gutter system options. We work with both residential and commercial properties and have been doing so for over 10 years now. Our number is (817) 494-7200.